Q:  Is Halcyon Home Services a chain or a national franchise?
A:  No, Halcyon is a locally owned company and operated by Sissy Elsey and Becky Stallworth who are life long members
of this community.  Since the 1990's they have been devoted to providing excellent, personalized customer service.
Q:  What is the advantage of hiring Halcyon Home Services?
A: Haclyon is a very personalized service with special attention paid to each home owner.  Halcyon is very detail oriented
and nothing concerning your home will go overlooked.
Q: How will the security of my home be handled?
A:  The security of your home is of the utmost importance to us.  We are happy to accommodate each home owners
wishes for entry concerning reoccurring service providers.  Your home manager will either meet someone to provide
entrance or provide a key and special alarm code for independent entrance.
Q:  How do I pay for my service?
A:  We accept all major credit cards or personal checks.  Down payment may be required for large projects.
Q:  How will I be updates about my home?
A:  After each inspection your home manager will personally email or call with updates about your home.
Q:  How will I be charged for additional services?
A:   All additional services, upon home owners approval, will be billed accordingly and a statement will be sent to the
home owner.
Q:  How often will my home be inspected?
A:  Halcyon recommends weekly house checks.  However, will be happy to discuss other schedules.
Q:  What if I want housekeeping while I am in residence?
A:  Halcyon is happy to schedule the same housekeeper for reoccurring service while you are here.
Q:  What if there is a problem with a service provided by a contractor hired through Halcyon?
A:  Because Halcyon uses trusted contractors there is seldom a problem.  However, should a situation arise Halcyon will
guarantee your satisfaction.
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